Help Center & FAQ
Frequently Asked Questions
Everything you need to know about navigating therapy, insurance coverage, and counseling options.
General Therapy & Counseling
Therapists and counselors provide psychotherapy and talk-based modalities (holding Master's or Doctoral degrees such as LMFT, LCSW, LPC, or PsyD). Psychiatrists are Medical Doctors (MDs or DOs) specialized in psychiatric evaluation and psychotropic medication management.
Traditional psychotherapy sessions typically range from 45 to 60 minutes, often referred to as a standard 'clinical hour'.
Most providers begin with weekly sessions to establish rapport and treatment goals, adjusting to bi-weekly or monthly maintenance as clinical progress is achieved.
Your initial intake involves reviewing health histories, discussing presenting concerns, outlining confidentiality policies, and formulating a personalized care plan.
Insurance, Rates & Pricing
Under the Mental Health Parity and Addiction Equity Act (MHPAEA), most major commercial insurers and employer plans offer mental health benefits comparable to medical surgical benefits.
A Superbill is an itemized medical receipt containing diagnostic (ICD-10) and procedure (CPT) codes that you submit to your insurer for out-of-network reimbursement.
Sliding scale fees adjust hourly rates based on household income and economic circumstances to make care accessible.
Therapy Types & Modalities
CBT is clinically proven for Generalized Anxiety Disorder (GAD), Major Depressive Disorder (MDD), panic disorders, phobias, and insomnia.
Eye Movement Desensitization and Reprocessing (EMDR) utilizes bilateral stimulation to assist the brain in reprocessing traumatic memories into adaptive neural networks.
DBT focuses on mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.
Online vs. In-Person Telehealth
Numerous peer-reviewed clinical studies confirm that HIPAA-compliant telehealth delivers diagnostic and treatment outcomes equivalent to in-person therapy for most conditions.
Licensed mental health providers are legally restricted to treating clients physically located within states where the provider holds active licensure, unless practicing under cross-state compacts such as PSYPACT.
Confidentiality & Legal Rights
Yes. Therapy is strictly protected under HIPAA. Exceptions are legally mandated only in cases of imminent risk of harm to self or others, suspected child/elder abuse, or court subpoenas.
988 is the free, 24/7, confidential nationwide suicide and crisis lifeline in the United States.